03/25/2020 "Every day, all of you are contributing to provide your fellow citizens support, answers and solutions" Read more
03/11/2020 Coronavirus, in orange areas, the call center answers from home: the Comdata case Read more
02/26/2020 Comdata Named “a Leader” 2020 For Cognitive Customer Experience Services by NelsonHall Comdata has been recognized as “a Leader” for 2020 in the global NEAT vendor evaluation for Cognitive Customer Experience by leading research and analysis firm NelsonHa Read more Download the full report
12/09/2019 How smart algorithm can crack the recontact issue In customer care, the level of recontact or ‘recall’ is a key indicator of customer satisfaction. Comdata has developed a smart algorithm to reduce recontact rate. The results: increase of the customer satisfaction and significative cost reduction. Watch the video
11/27/2019 Experts say AI in customer experience can predict your customers needs People have written a lot about the impact of artificial intelligence (AI) on the customer experience (CX) - but so often there is a piece missing. Find out which one Read more
11/14/2019 Sanofi: Improving sales & pharmacy relationship management through digital transformation For the past two years, Comdata has been working with Sanofi to simplify the pharmacist's customer journey Watch the video