Stephanie Zanzucchi, Customer Feedback Director at Comdata Digital, explains that a major part of the move towards customer-centricity is based on Customer Feedback Management (CFM)
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For the second year in a row, Comdata Morocco wins the Best Place to Work label.
The new digital scenario requires insurance companies to face a transformation process that not only affects business and corporate culture but also generates a new customer experience model.
There are different solutions that can help call centers to perform better: one of the most powerful is Speech Analytics.
Vincent Placer, Comdata expert in Retail and e-commerce sector, shares his insights on the continued customer evolution and the need for a seamless experience
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Ronen Melnik, Head of Comdata Digital, shares his insights on the state of digital transformation and how businesses can more effectively take the digital leap through embracing business process outsourcing (BPO)
For three years now, Comdata has worked alongside the world leader in ride-hailing business, supporting its growth and development. Through structured and responsive organization, Comdata’s teams are ready to assist this constantly growing global player